Shipping Policy

Shipping Policy

Effective Date: 16.10.23

Thank you for choosing URMFC for your shipping needs. Our commitment is to provide a seamless and reliable shipping experience to our valued customers. Please take a moment to review our Shipping Policy to understand the details of our shipping services and procedures.

1. Order Processing Time:

  • Orders are typically processed within 1-2 business days after receiving payment.
  • We strive to ship orders as quickly as possible, but during peak seasons, processing times may vary.

2. Shipping Methods:

  • We offer the following shipping methods:
    • Standard Shipping: 2-5 Business Days
    • Expedited Shipping: 1-3 Business Days
    • International Shipping: Please contact us with your full shipping address to get an estimate.
  • Please note that delivery times are estimates and may vary depending on your location and external factors.

3. Shipping Costs:

  • Free Shipping Available for UK & US
  • Shipping costs are calculated based on the selected shipping method, Country, the weight and dimensions of the package, and the destination. You can view the shipping cost during the checkout process.

4. Order Tracking:

  • We provide order tracking for all shipments. Once your order has been shipped, you will receive a tracking number via email. You can track your order on our website or through the carrier's website.

5. Shipping Destinations:

  • We currently ship to UK & US. If you are outside of these areas, please contact us for special shipping arrangements.

6. Customs and Import Duties (for International Orders):

  • For international orders, customers are responsible for any customs duties, taxes, or fees that may apply in their country. We do not have control over these charges and cannot predict their amount.

7. Lost or Damaged Shipments:

  • In the rare event that your order is lost or arrives damaged, please contact us immediately. We will work with you to resolve the issue and initiate a claim with the carrier.

8. Returns and Refunds:

  • Please review our Returns Policy for information on returning items and requesting refunds.

9. Address Accuracy:

  • It is crucial that you provide accurate shipping information. We will not be responsible for items shipped to an incorrect address if the information provided is inaccurate or incomplete.

10. Delays:

  • We are not responsible for delays caused by unforeseen circumstances, such as extreme weather conditions or other incidents that may impact shipping carriers.

11. Contact Us:

  • If you have any questions or concerns about our shipping policy or your specific order, please contact our customer service team at support@urmfc.com.

We appreciate your trust in URMFC for your shipping needs. We are committed to providing you with high-quality products and dependable shipping services. Your satisfaction is our top priority, and we are here to assist you with any questions or issues you may have.

Thank you for choosing URMFC !

Legal Disclaimer: This Shipping Policy is subject to change without notice. Please review it periodically for any updates.